Murketts Ltd Star Rating
Service
24 comments from 57 reviews
What does our rating mean?
Our Dealership star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the last 90 days of new car sales and Aftersales service transactions, where the customer has subsequently elected to complete a customer satisfaction survey online.
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1 Series 3-Door (2012)
1 Series ED 3-Door (2012)
1 Series M135i (2012)
1 Series 5-Door (2011)
1 Series Convertible
1 Series Coupé
116d ED 5-door (2012)
3 Series Saloon (2012)
3 Series Touring
3 Series Convertible
The BMW 320d ED
3 Series Coupé
ActiveHybrid 3
5 Series Saloon
5 Series Touring
5 Series Gran Turismo
5 Series Saloon ED
ActiveHybrid 5
6 Series Coupé (2011)
6 Series Convertible
6 Series Gran Coupé (2012)
7 Series Saloon
X1 (2012)
X1 sDrive20d ED (2012)
X3
X5
X5 M50d (2012)
X6 (2012)
X6 M50d (2012)
Z4
1 Series M Coupé
M3 Coupé
M3 Convertible
M5 (2011)
M6 Coupé
M6 Convertible
X5 M (2012)
X6 M (2012)
"Had to pay for track rods in warranty"
"I felt the service offered to me was very poor"
"Very helpfull and polite."
"booked for the car in for a service and a MOT whent to pick the car up got a bill £79.ansd not happy that the car says it need a service when he gets to the dealer he doesn't need a service"
"Always room for improvement - no further comment."
"It took a long time to upgrade the Sat Nav , than anticipated."
"No comment."
"Matt is a credit to the company"
"Quick efficient service"
"Good service."
"Murcketts Huntingdon friendly helpfull Stratestone Chesterfield Richard cope the dealer has been outstanding."
"staff most helpful, and always provided me with an update on how the repair was prpgressing. Plenty of coffee and quiet area to sit."
"Despite making it very clear I needed the car back by 3 30 pm so I could pick up my son from school, the car was not delivered until 4 15 despite numerous calls. Service manager unapologetic blamed software update speed."
"The dealership staff are very pleasant."
"Always very helpful."
"No comment"
"High confidence level in the garage, brilliant receptionist, excellent staff"
"Murketts provide the best service, a sproof I have been cominghere for 30 years"
"Always been good service but not as good with sales."
"Far too expensive"
"Car not cleaned on all visits Courtsey car is always empty on collection."
"Very helpful"
"Polite, knowledgeable staff and an efficient service."
"Very pleasant experience, wouldn't go anywhere else"